Terms and Conditions

Effective Date: 01 January 2025

Welcome to Grace Farms Africa (“we,” “our,” or “us”). By accessing or using our website gracefarms.africa, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. Use of the Website

• The content on this website is for general information and promotional purposes only.
• You agree not to use this website for any unlawful or prohibited activities.
• We reserve the right to modify or discontinue any part of the website at any time.

2. Products and Services

• We may offer farm products, subscriptions, or services through this website.
• Prices, availability, and descriptions are subject to change without prior notice.
• We do not guarantee the accuracy of product descriptions, images, or nutritional information.

3. Orders and Payments

• By placing an order, you agree to provide accurate and complete information.
• Payments must be made through our accepted payment methods.
• We reserve the right to refuse or cancel any order due to errors, fraud, or unauthorized transactions.

4. Shipping and Delivery

• Delivery times are estimates and may be affected by factors beyond our control.
• We are not responsible for delays caused by third-party carriers or unforeseen circumstances.
• Any complaints regarding delivery must be reported within 7 days of receipt.

5. Returns and Refunds

• Perishable items are non-refundable unless damaged or incorrect.
• Refund requests must be submitted within 7 days of receiving the product.
• We reserve the right to assess refund eligibility on a case-by-case basis.

6. Intellectual Property

• All content on this website, including text, images, logos, and trademarks, is owned or licensed by Grace Farms Africa.
• You may not copy, reproduce, or distribute any content without written permission.

7. Limitation of Liability

• We are not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
• We do not guarantee that our website will be error-free or uninterrupted.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya.

10. Changes to Terms

• We reserve the right to update these Terms and Conditions at any time.
• Your continued use of our website constitutes acceptance of any modifications.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.